Reseting Mailchimp Sync

Occasionally the sync process between Mailchimp and Donorfy can get stuck - if you will see an old message (e.g. from 24 hours ago) on the History tab in Actions | Review Email Sync - saying '<list name> The list was being sync'd - another sync cannot start' you can reset the sync as follows:

  • Go into lists, and find your list 
  • On the Mailchimp tab click on the Reset Sync button

Have more questions? Submit a request

Comments

Powered by Zendesk