Connecting to Stripe

You can connect Donorfy to Stripe to allow you to collect one off or recurring payments by paid by credit or debit card - you don’t need an existing Stripe account you can create one as part of linking Donorfy to Stripe, to create the link follow these steps

  • In Settings search for Stripe Connect - press the Stripe button - you will be taken to Stripe, if you
    • already have a Stripe account you can sign in and connect that account to Donorfy
    • don’t have a Stripe account complete the form to create one
  • Once you have connected your Stripe account you will be returned to Donorfy

Transactions that Donorfy collects via Stripe will be shown in your Stripe dashboard.

Stripe - Changing the Statement Text

By default your organisation’s name will appear on the donor’s credit card statement for their donation.  

You can change this via Settings - search for Stripe Connect, enter your preferred statement text and press Update.

Note the statement text can be up to 22 characters long and must not include the charters < > " or ' - also special characters (known technically as non-ASCII characters) will be removed - so it’s best to stick to letters and numbers

Have more questions? Submit a request

Comments

  • Avatar
    Tom Madden

    Instead of saying 'In Settings search fro Stripe Connect -'

    I really wish this has said:
    In Settings CLICK ON ACTIVITY TYPES then search for Strip Connect -

    This would have saved me a lot of frustration

  • Avatar
    Ben Brett

    Thank you for the feedback - we'll improve the on screen instructions to help with this

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