Stripe Error Messages

If you have received an error message in relation to Stripe, then please check below for the solution: 

 

' Payment was not collected by the payment gateway - An unexpected error occurred - The statement descriptor must be at most 22 characters. XXXXXXX is XX characters long.'

You will need to shorten your Statment Text within Settings > Configuration > Stripe Connect

Once you have shortened the Statement Text to less than 22 characters, click on Update to save your settings.

 

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