Eventbrite – activities in Donorfy

Once Donorfy and Eventbrite have been linked, an Activity will be created any time a ticket order is placed for a free event. (For paid events, the corresponding transaction may be used to track orders.)

The default Activity type for this is ‘Eventbrite Order’. It will be assigned to a Constituent based on the email address supplied from Eventbrite for the order, and to a Campaign as follows:

  • if the order is for an event that has been mapped to a Donorfy Campaign, the activity will be assigned to this campaign; in this case, you may also override the activity type used;
  • otherwise, the default Campaign selected on the Eventbrite Settings page will be used.

For events that have been mapped to campaigns, you may have elected to add activities for each attendee (see the Eventbrite tab for the campaign). In this case the default activity type is ‘Eventbrite Attendee’ and this may be overridden from the Eventbrite tab for the campaign.

The following additional options are also available via the Eventbrite tab for a Campaign.

Donorfy provides an option to exclude attendees for whom certain types of ticket have been purchased. This may be used e.g. to ensure that holders of child tickets are not added as constituents in Donorfy.

For attendee activities, Donorfy allows mapping the Eventbrite team name (where applicable) to a field of the activity.

Also for attendee activities, if Eventbrite is being used to check in attendees on arrival, these check-ins may be recorded in Donorfy by making a mapping to a Yes/No field of the activity. Note: this will require that the attendee.checked_in webhook type was selected when linking Eventbrite to Donorfy.

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