Example GoCardless Notifications

If you want to send your own GoCardless notifications you can use these examples as a starting point for setting up your own notification documents - see this for more information

Example Text for a New Recurring Payment Instruction Notification

Dear {FirstName}

A new subscription of £{Amount} per {PaymentFrequency} has been set up to your organisation's name.

The first regular payment for this subscription will be debited from your {CollectionReference4} bank account ending
*******{CollectionReference2} on or shortly after {FirstPaymentDate}  {LastPaymentMessage}

Payments for this subscription will appear on your bank statement as GOCARDLESS, ref
{CollectionReference5}.

Please contact us at enter contact email and phone number if you have any questions.

Thank you

Include link to your Direct Debit Guarantee

Example Text for a Changed Recurring Payment Instruction Notification

Dear {FirstName}

Your regular donation of £{Amount} per {PaymentFrequency} to your organisation's name has changed.

The next regular payment for this subscription will be debited from your {CollectionReference4} bank account ending ******{CollectionReference2}  {LastPaymentMessage}

Payments for this subscription will appear on your bank statement as GOCARDLESS, ref
{CollectionReference5}.

 

Please contact us at enter contact email and phone number if you have any questions.

Thank you

Include link to your Direct Debit Guarantee

Other Information

To include

These are some useful placeholders which can be used in the notifications, other placeholders can be found in this document

  • {LastPaymentMessage} - if the recurring payment instruction has an end date this placeholder will include the text The last payment will be taken on dd/mm/yyyy, if the  recurring payment instruction does not have an end date then the placeholder will not return any text
  • {CollectionReference2} - Last 2 digits of account number
  • {CollectionReference3} - Account Holder Name
  • {CollectionReference4} - Bank Name 
  • {CollectionReference5} - Reference
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